Stylograph Terms

Last Updated: February 23, 2026

Effective Date: February 23, 2026

These Terms of Service (“Terms”) govern your access to and use of the services provided by Stylograph, Inc., a Delaware C-Corp (“Stylograph,” “we,” “us,” or “our”). By accessing or using our services, you agree to be bound by these Terms.

If you are entering into these Terms on behalf of an organization, you represent that you have the authority to bind that organization, and “you” refers to both you individually and the organization.

Please also review our Privacy Policy at [stylograph.ai/privacy], which describes how we collect, use, and protect your information.

1. Definitions

“Service” means Stylograph’s AI-powered handwritten note platform, including handwriting capture, font generation, note personalization, rendering, and physical fulfillment.

“Customer” means the organization or individual that contracts with Stylograph for handwritten note services. Examples include university athletic programs, real estate brokerages, and sales teams.

“Sender” means the individual whose handwriting is captured and digitized for use in the Service. A Sender may also be the Customer or an authorized representative of the Customer. Examples include a college coach, a loan officer, or a sales representative.

“Recipient” means the individual to whom a handwritten note is addressed and delivered.

“Recipient Data” means information about Recipients provided by the Customer for note generation and delivery, including names, mailing addresses, and any contextual information used to personalize note content.

“Handwriting Data” means the handwriting samples, scanned templates, digital font files, and rendered note images derived from a Sender’s handwriting.

“Content” means the text, messaging, and personalization elements contained in notes generated through the Service.

2. The Service

2.1 What Stylograph Does

Stylograph provides an AI-powered platform that creates personalized handwritten notes. The Service includes:

(a) Handwriting Capture: Collection and digitization of a Sender’s handwriting via a template-based process to create a custom digital font.

(b) Note Generation: AI-assisted creation of personalized note content using emotional tone adaptation, based on Recipient Data and Customer-provided context.

(d) Fulfillment: Physical printing and mailing of rendered notes to Recipients through third-party print and mail partners.

2.2 What Stylograph Does Not Do

Stylograph does not:

(a) Guarantee delivery of physical mail. Delivery is subject to USPS or other carrier performance.

(b) Verify the accuracy of Recipient Data provided by the Customer. The Customer is responsible for ensuring that names, addresses, and contextual information are accurate and current.

(c) Provide legal, compliance, or regulatory advice. Customers operating in regulated industries (such as college athletics recruiting) are responsible for ensuring their use of the Service complies with applicable rules and regulations, including NCAA contact rules.

(d) Send notes on behalf of the Customer without the Customer’s review and approval, unless the Customer has explicitly authorized automated sending for a defined workflow.

2.3 Pilot and Beta Services

Stylograph may offer certain features, integrations, or service configurations on a pilot, beta, or early-access basis (“Beta Services”). Beta Services are provided “as is” without warranty of any kind. Stylograph may modify, suspend, or discontinue Beta Services at any time without notice or liability. The Customer acknowledges that Beta Services may not be complete or fully functional and may contain errors. Any feedback, suggestions, or improvement ideas provided by the Customer regarding Beta Services become the property of Stylograph and may be used without restriction or compensation.

3. Accounts and Access

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Service as a Customer or Sender. If you are using the Service on behalf of an organization, you must have authority to bind that organization. Recipient Data provided by Customers may include information about individuals under the age of 18 (for example, high school athletic recruits). The Customer is solely responsible for ensuring that the collection and use of such data complies with applicable laws, including FERPA and any state minor-data-protection statutes.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Stylograph immediately of any unauthorized access or use.

3.3 Customer Responsibilities

As a Customer, you agree to:

(a) Provide accurate and complete Recipient Data.

(b) Obtain any necessary permissions or consents required by applicable law before providing Recipient Data to Stylograph. This includes ensuring that you have the right to share Recipients’ mailing addresses for the purpose of sending handwritten notes.

(c) Review and approve note content before authorizing fulfillment, unless you have explicitly authorized automated workflows.

(d) Comply with all applicable laws, regulations, and industry rules governing your communications with Recipients, including but not limited to NCAA recruiting contact rules, real estate advertising regulations, and CAN-SPAM/telemarketing laws to the extent applicable.

4. Fees and Payment

4.1 Pricing

Service fees are as set forth in the applicable order form, service agreement, or pricing schedule provided to the Customer. Stylograph reserves the right to modify pricing with thirty (30) days’ written notice.

4.2 Payment Terms

Unless otherwise specified in a service agreement, payment is due within thirty (30) days of invoice. Late payments accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law.

4.3 Taxes

Fees are exclusive of all taxes. The Customer is responsible for all applicable sales, use, or other taxes, excluding taxes based on Stylograph’s income.

5. Intellectual Property

5.1 Stylograph IP

Stylograph owns all rights to the Service, including the AI personalization technology, emotional tone adaptation system, rendering engine, and all associated software, algorithms, and documentation. These Terms do not grant the Customer any ownership interest in Stylograph’s technology.

5.2 Customer Content

The Customer retains ownership of all Recipient Data and Content provided to Stylograph. By providing this data, the Customer grants Stylograph a limited, non-exclusive license to use, process, and store such data solely for the purpose of providing the Service.

5.3 Handwriting Data Ownership

Handwriting Data occupies a unique position. The Sender’s handwriting is inherently personal. Stylograph’s processing of that handwriting into a digital font involves significant technical transformation.

The parties agree:

(a) The Sender retains all rights to their original handwriting samples.

(b) Stylograph owns the digital font files and rendering technology used to produce the font, but may only use the font to provide the Service to or on behalf of the Sender or the Sender’s Customer.

(c) Stylograph will not use a Sender’s handwriting font to provide services to any other customer or for any purpose unrelated to the Service, without the Sender’s explicit written consent.

(d) Upon termination, Handwriting Data is handled in accordance with Section 9 (Termination) and the Privacy Policy.

5.4 Publicity

The Customer grants Stylograph permission to use the Customer’s name and logo on Stylograph’s website and in marketing materials to identify the Customer as a user of the Service. The Customer may revoke this permission at any time by sending written notice to Stylograph, and Stylograph will remove the Customer’s name and logo within thirty (30) days of receiving such notice. Stylograph will not publish case studies, testimonials, or detailed descriptions of the Customer’s use of the Service without the Customer’s prior written approval.

5.5 Feedback

If the Customer provides Stylograph with suggestions, ideas, enhancement requests, or other feedback regarding the Service (“Feedback”), Stylograph may use such Feedback without restriction or obligation. The Customer retains no intellectual property rights in Feedback incorporated into the Service.

6. Handwriting Data Provisions

This section governs Stylograph’s collection, use, and protection of Handwriting Data. It applies to all Senders whose handwriting is captured through the Service.

6.1 Collection

Stylograph collects Handwriting Data through a template-based process. The Sender completes a handwriting template covering a standard character set (uppercase letters, lowercase letters, numbers, and common punctuation). The completed template is scanned at high resolution and processed into a digital font file.

6.2 Use

Handwriting Data is used exclusively to:

(a) Generate a digital font that replicates the Sender’s handwriting.

(b) Render personalized handwritten notes on behalf of the Sender or the Sender’s Customer.

Handwriting Data will not be sold, leased, traded, or otherwise transferred to any third party for purposes unrelated to the Service.

Stylograph shares Handwriting Data with third-party service providers only as necessary to provide the Service (for example, print fulfillment partners). All such providers are bound by contractual data protection obligations.

6.4 Security

Handwriting Data is stored on encrypted systems with access restricted to authorized Stylograph personnel. Access is logged and reviewed in accordance with Stylograph’s Access Control Policy. Specific security measures are described in our Privacy Policy.

6.5 Retention

Stylograph retains Handwriting Data for the duration of the service relationship plus two (2) years. After the retention period, Handwriting Data is permanently and irrecoverably deleted using secure disposal methods in accordance with Stylograph’s Data Retention and Disposal Policy.

6.6 Sender Rights

Senders have the right to:

(a) Access: Request a copy of the Handwriting Data Stylograph holds.

(b) Deletion: Request permanent deletion of Handwriting Data at any time. Upon receiving a verified deletion request, Stylograph will delete the handwriting template, font file, and rendered images within thirty (30) days, unless a legal hold or regulatory obligation requires continued retention. Deletion of Handwriting Data will result in discontinuation of the handwriting service for that Sender.

To exercise these rights, contact Stylograph at [insert contact email].

6.7 Acceptance

By completing and submitting a handwriting template to Stylograph, the Sender acknowledges that they have read and understood these Handwriting Data Provisions and consents to the collection, processing, and storage of their Handwriting Data as described in this Section and in the Privacy Policy.

7. AI-Generated Content

7.1 Nature of AI Output

Stylograph uses artificial intelligence, machine learning, and emotional tone adaptation technology to generate personalized note content (“AI Output”). AI Output is produced algorithmically based on inputs provided by the Customer, including Recipient Data and contextual prompts. AI Output may contain factual inaccuracies, stylistic inconsistencies, or other errors.

7.2 Ownership of AI Output

As between Stylograph and the Customer, the Customer owns all AI Output generated through the Service on the Customer’s behalf, subject to Stylograph’s underlying intellectual property rights in the AI technology that produced such output. Stylograph retains all rights to the algorithms, models, and systems used to generate AI Output.

7.3 Customer Responsibility for AI Output

The Customer is solely responsible for reviewing, editing, and approving all AI Output before authorizing fulfillment. Stylograph does not guarantee that AI Output will be accurate, appropriate, or suitable for the Customer’s intended purpose. The Customer assumes all liability for notes sent using AI Output that the Customer has approved.

7.4 Training and Improvement

Stylograph may use anonymized and aggregated data derived from the Service (including patterns in note generation, tone calibration, and engagement metrics) to improve the AI technology. Stylograph will not use any individually identifiable Customer Content, Recipient Data, or Handwriting Data for model training purposes without the Customer’s explicit written consent.

7.5 AI Disclosure

Stylograph does not require Customers to disclose to Recipients that note content was generated or assisted by AI. The Customer is solely responsible for determining whether any such disclosure is required by applicable law, industry regulation, or organizational policy.

8. Data Accuracy, Processing, and Backup

8.1 Address Accuracy

The Customer is responsible for the accuracy of all Recipient mailing addresses. Stylograph will implement reasonable address validation measures, but does not guarantee that addresses provided by the Customer are correct or deliverable.

8.2 Note Content Accuracy

Stylograph uses AI to generate personalized note content based on Customer-provided context. AI-generated content may contain errors. Customers are responsible for reviewing and approving note content before authorizing fulfillment. Stylograph is not liable for errors in approved content.

8.3 Misdirected Notes

If a note is delivered to an incorrect recipient due to inaccurate Recipient Data provided by the Customer, the Customer bears responsibility for any consequences. If a note is misdirected due to a Stylograph system error, Stylograph will promptly notify the Customer and cooperate in any required remediation, including incident response procedures where personal information is involved.

8.4 Data Backup

The Customer is solely responsible for maintaining backup copies of all Recipient Data, Content, and other information provided to Stylograph. Stylograph is not responsible for the loss, corruption, or deletion of Customer-provided data except where such loss results from Stylograph’s gross negligence or willful misconduct.

9. Prohibited Uses

You agree not to use the Service to:

(a) Send notes containing threatening, harassing, defamatory, obscene, or otherwise unlawful content.

(b) Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

(d) Violate any applicable law, regulation, or industry rule, including NCAA recruiting contact restrictions, real estate fair housing laws, or anti-spam regulations.

(e) Send notes to individuals who have opted out of communications or have otherwise indicated they do not wish to receive correspondence.

(f) Reverse engineer, decompile, or disassemble any aspect of the Service, or attempt to derive source code from the rendering engine or AI personalization technology.

(g) Use the Service to build a competing product or service, or to benchmark the Service against a competing product without Stylograph’s written consent.

10. Term and Termination

10.1 Term

These Terms remain in effect until terminated by either party. Customer service agreements may specify a defined term with automatic renewal. Unless otherwise specified in a service agreement, service agreements automatically renew for successive periods of the same length as the initial term, unless either party provides written notice of non-renewal at least thirty (30) days before the end of the then-current term.

10.2 Termination by Customer

The Customer may terminate the Service at any time by providing written notice to Stylograph. Upon termination, the Customer is responsible for any fees incurred prior to the termination date.

10.3 Termination by Stylograph

Stylograph may terminate or suspend access to the Service immediately if the Customer:

(a) Breaches these Terms and fails to cure within fifteen (15) days of written notice.

(b) Uses the Service for any Prohibited Use.

(d) Becomes the subject of a bankruptcy petition, insolvency proceeding, or an assignment for the benefit of creditors.

10.4 Effect of Termination

Upon termination:

(a) The Customer’s access to the Service is discontinued.

(b) Stylograph retains Customer data (Recipient Data, Content, and Handwriting Data) for the period specified in the Data Retention and Disposal Policy and the Privacy Policy. After the retention period, all data is permanently deleted.

(d) Senders may independently exercise their rights under Section 6.6 regardless of the Customer’s termination.

(e) Sections 5, 7, 8, 11, 12, 13, 14, 15, and 16 survive termination.

11. Warranty Disclaimer

EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. STYLOGRAPH DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. STYLOGRAPH DOES NOT WARRANT THAT THE RESULTS OBTAINED FROM USE OF THE SERVICE, INCLUDING AI-GENERATED CONTENT, WILL BE ACCURATE OR RELIABLE. STYLOGRAPH DOES NOT WARRANT THAT PHYSICAL MAIL WILL BE DELIVERED WITHIN ANY PARTICULAR TIMEFRAME OR AT ALL, AS DELIVERY IS DEPENDENT ON USPS AND OTHER THIRD-PARTY CARRIERS.

12. Limitation of Liability

12.1 Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STYLOGRAPH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.

12.2 Liability Cap

STYLOGRAPH’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL FEES PAID BY THE CUSTOMER TO STYLOGRAPH IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12.3 Exceptions

The limitations in Sections 12.1 and 12.2 do not apply to: (a) Stylograph’s obligations under Section 6 (Handwriting Data Provisions); (b) liability arising from Stylograph’s gross negligence or willful misconduct; (c) either party’s indemnification obligations; or (d) liability that cannot be limited by applicable law.

13. Indemnification

13.1 Customer Indemnification

The Customer agrees to indemnify and hold harmless Stylograph from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from:

(a) The Customer’s breach of these Terms.

(b) The Customer’s provision of inaccurate Recipient Data.

(d) Content approved by the Customer that infringes on the rights of any third party.

(e) Items sent by the Customer via the Service that cause harm to any third party.

13.2 Stylograph Indemnification

Stylograph agrees to indemnify and hold harmless the Customer from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from:

(a) Stylograph’s breach of its obligations under Section 6 (Handwriting Data Provisions).

(b) Stylograph’s gross negligence or willful misconduct in handling Customer data.

(c) Infringement of third-party intellectual property rights by the Service itself (excluding claims arising from Customer-provided content).

14. Confidentiality

14.1 Definition

“Confidential Information” means any data or information disclosed by one party (the “Disclosing Party”) to the other party (the “Receiving Party”) that is designated as confidential, or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure. Confidential Information includes, without limitation: business plans, pricing, customer lists, Recipient Data, Handwriting Data, technical specifications, and the terms of any service agreement or order form between the parties.

14.2 Obligations

The Receiving Party agrees to: (a) use the Disclosing Party’s Confidential Information only to exercise its rights and perform its obligations under these Terms; (b) restrict access to Confidential Information to employees, contractors, and advisors who need to know and who are bound by confidentiality obligations at least as protective as this Section; and (c) not disclose Confidential Information to any third party without the Disclosing Party’s prior written consent.

14.3 Exceptions

Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the Receiving Party; (b) was known to the Receiving Party before disclosure, as demonstrated by existing records; (c) is received from a third party without breach of any obligation of confidentiality; or (d) is independently developed by the Receiving Party without use of the Disclosing Party’s Confidential Information.

14.4 Compelled Disclosure

The Receiving Party may disclose Confidential Information if required by law, court order, or governmental proceeding, provided the Receiving Party gives the Disclosing Party prompt written notice (to the extent legally permitted) and reasonable assistance to contest or limit the disclosure.

15. Dispute Resolution

15.1 Informal Resolution

Before initiating formal proceedings, the parties agree to attempt to resolve any dispute through good-faith negotiation for a period of thirty (30) days following written notice of the dispute.

15.2 Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.

15.3 Jurisdiction

Any dispute not resolved through informal negotiation shall be submitted to the exclusive jurisdiction of the state or federal courts located in Allegheny County, Pennsylvania.

15.4 Arbitration Option

By mutual written agreement, the parties may elect to resolve a dispute through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration shall take place in Pittsburgh, Pennsylvania.

15.5 Class Action Waiver

Both parties agree that any claim against the other party must be brought in that party’s individual capacity and not as a plaintiff or class member in any purported class action, collective action, or other representative proceeding, to the extent permitted by applicable law.

16. General Provisions

16.1 Entire Agreement

These Terms, together with the Privacy Policy and any applicable service agreement or order form, constitute the entire agreement between the parties regarding the Service.

16.2 Amendments

Stylograph may update these Terms from time to time. Material changes will be communicated to Customers with at least thirty (30) days’ notice. If the Customer objects to a material change within the thirty-day notice period, the existing terms remain in effect until the end of the then-current service term. If the Customer does not object within that period, the amended terms take effect at the end of the notice period. Continued use of the Service after the effective date of changes constitutes acceptance.

16.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full effect.

16.4 Assignment

The Customer may not assign these Terms without Stylograph’s prior written consent. Stylograph may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets.

16.5 Notices

All notices under these Terms shall be in writing and shall be deemed given when sent by email to the addresses specified below, or as updated by either party. Notices to Stylograph should be sent to: [insert address and email]. Notices to the Customer will be sent to the email address associated with the Customer’s account.

16.6 Force Majeure

Neither party shall be liable for delays or failures in performance resulting from causes beyond its reasonable control, including natural disasters, acts of government, pandemics, labor disputes, or failures of third-party services (including USPS and print fulfillment partners).

16.7 No Waiver

Failure by either party to enforce any provision of these Terms does not constitute a waiver of that provision.

16.8 Publicity

Stylograph may identify the Customer by name and logo on its website and in marketing materials, subject to the terms of Section 5.4.

16.9 Relationship of Parties

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, employment relationship, or agency between the parties. Neither party has authority to bind or obligate the other.

16.10 Security and Compliance

Stylograph maintains security practices and compliance certifications as described at [insert trust center URL or security page]. As Stylograph achieves additional compliance milestones (such as SOC 2 Type I or Type II), this section will be updated accordingly.

17. Contact Information

Stylograph, Inc.

help@stylograph.ai

‪(412) 453-6418‬